Last Updated
June 4, 2026
Privacy
Privacy Policy
Who We Are
The Blacksmith Shop LLC is a Michigan-based metal fabrication and installation business. Our website is intended to help commercial, industrial, institutional, residential, and custom-project visitors learn about our services and contact us about potential work.
Information We Collect
We may collect information you choose to provide, such as your name, company name, email address, phone number, project location, project details, bid or schedule information, files or drawings you upload, and any other information you include in a contact form, quote request, email, phone inquiry, or other communication.
We may also collect certain information automatically when you use the website, such as your IP address, browser type, device information, pages viewed, referring pages, approximate location based on IP address, and information about how you interact with the site. We collect this information directly or through service providers that help us operate, secure, and measure the website.
How We Use Information
We use information to respond to inquiries, prepare and follow up on quote or RFQ requests, communicate with you about potential work, operate and improve the website, protect our forms and systems from spam or abuse, understand website performance and traffic trends, keep appropriate business records, and comply with legal obligations.
Website Tools, Cookies, and Similar Technologies
We may use cookies and similar technologies to operate the website, understand usage, improve performance, measure traffic, and protect forms from spam or abuse.
Depending on how the site is configured, we may use tools such as Google Analytics, Google reCAPTCHA, Microsoft 365 or Microsoft Graph for form-delivery email, and Google Maps features or links. These providers may process technical, device, browser, interaction, cookie, page URL, and IP address information as part of the services they provide.
If Google Analytics is enabled, Google may use first-party cookies and collect browser, device, on-site activity, and IP address information for measurement and reporting. You can control cookies through your browser settings, and Google provides an opt-out browser add-on for Google Analytics in supported browsers.
If our forms are protected by Google reCAPTCHA, Google may collect device, interaction, and technical information to help prevent spam and abuse.
How We Share Information
We do not treat information you send us through the website as public. We may share information with service providers that help us run the website, deliver and secure forms, send or receive email, host or maintain systems, measure website performance, prevent spam, or provide map content.
If you submit a form through the website, your message and any attachments may be routed through Microsoft 365 services, including Microsoft Graph or Exchange Online, so our team can receive and respond to your inquiry.
We may also disclose information if required by law, to protect rights or safety, or as part of a business transaction such as a merger, sale, or asset transfer.
How Long We Keep Information
We keep personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, meeting legal requirements, and protecting our systems. Retention periods may vary depending on the type of information, whether a business relationship develops, and our operational or legal needs.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, email system, or internet transmission is completely secure, and we cannot guarantee absolute security.
Your Choices
If you want to ask about the personal information we have about you, or request that we update or delete information you previously submitted, you may contact us using the information below. We will review requests in light of applicable law, our records obligations, and legitimate business needs.
Children's Privacy
Our website is intended for business and professional audiences. It is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 through this website.
Third-Party Websites and Services
Our website may contain links to third-party websites, apps, maps, tools, or services. We are not responsible for the privacy practices of third parties, and their terms and policies apply when you leave our site or interact with their content.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make changes, we will post the updated version on this page and update the last-updated date.
Contact Us
If you have questions about this Privacy Policy or our website privacy practices, contact The Blacksmith Shop LLC at 809 Callaghan St, Greenville, MI 48838, United States; sales@blacksmithshopllc.com; or (616) 754-4719.